The Need for Effective Communication in a Health Care Setting

Within a health care setting communication is a necessity. This communication not only includes the need for professional communication but also the way in which information is shared to the patient and to other healthcare workers. Another important aspect of health care worker such as a nurse is the effectiveness off a handover. Within the video, Effective Communication in nursing these three aspects of communication (Professional communication, provision of information and handover) were seen and will be analysed further, within this essay. These will be analysed through the three aspects, the care of the patient, the image of the individual nurse and the health outcomes of the patient. All of these three aspects of communication are vitally important to the overall patient needs. Professional communication as defined by Crisp, Taylor, Douglas Rebeiro, 2013, p194 includes the spoken and non-verbal forms of communication. When a nurse doesn’t communicate professionally with the patients, patients family and healthcare workers this can have an impact on the patients’ care, the nurses and the health outcomes for the patient (Robinson, F.P, 2010, p206). Unprofessional communication comes in the form of an unfriendly tone of voice, interrupting the patient when they are speaking or asking questions (Kourkouta Papathanasiou, 2014 p66). Both of these are spoken forms of communication. Nonverbal cues are primarily about facial expressions. Interrupting and speakingShow MoreRelatedExplain How Communication Skills Are Used in Health Care Essay1532 Words   |  7 PagesD1: Explain how communication skills can be used in health or care environment in effective communication Communication is much more than just talking; it the means of getting the message across through obtaining information, giving information, ideas shared, opinions and views. 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